Candle care

For a great burn:

To get the best performance out of your candle, we recommend following the below steps. 

Use a wick trimmer

Trim the wick to 5mm (1/4 inch) before each burn. This will minimise risk of soot and maintain a good flame height. 

Preventing tunnelling

To prevent ‘tunnelling’, this is when a hard ring of unmelted wax forms around the edges of your candle, there are two things you can do:

1) Allow the wax to melt completely to the edges of the jar during the first burn

2) Avoid short burns. Ideally burn your candles for 2-4 hours a go.

• Never let your candle burn for more than four hours and extinguish when there is only 10mm wax left at the bottom
• Never leave a burning candle unattended

 

 

And for safety:

Don't let your candle fully burn

Stop the burn once you've down to the last 5-10mm of the wax / or when you can see the wick holder base at the bottom of your candle.

Only light on flat surfaces

Make sure to only light candles when placed on flat, heat-resistant surfaces. 

Never light your candle for more than four hours

Make sure to only light candles when placed on flat, heat-resistant surfaces. 

Never leave your candle unattended

Please make sure to never leave your candle unattended, and don't move the candle once it's burning.